General information & conditions
Useful to know...
Prices are per person per night in a room with double bed including half-board. For guests from the age of 14, a visitor's tax of €2.10 per person per day is applicable, which is not included in the overall price.
- Deduction for rooms with breakfast: €10.00
- Additional bed for adults: 10% deducted from daily rate
Discount for children in the parents' bedroom:
- up to 3 years without cot: free
- up to 4 years with additional bed and half-board: €25.00
- from 4 to 8 years with additional bed and half-board: €40.00
- from 8 to 12 years with additional bed and half-board: €45.00
We offer discounted prices for groups, depending on the period, number of guests and duration of stay.
The deposit will be the amount for 3 complete day rates.
IBAN: IT 68 S 08066 58540 000301214004; SWIFT: RZSBIT 21324; Account No. 03/01/21.400-4 Raiffeisenkasse Obervinschgau, St. Valentin.
€, SFr, Visa, Bank American, Eurocard, Mastercard, EC card.
It's always unpleasant, when something happens before your trip to prevent arrival. However, we will gladly try to cater to your needs. There is no right of withdrawal - however, we do offer the following cancellation conditions for you:
- Cancellation free of charge until no later than 30 days before arrival. (Peak season)
- Cancellation from 30 days before arrival: 50% of the total agreed price (peak season)
- Free of charge cancellation up until 14 days before arrival. (Low season)
- Cancellation from 14 days before arrival: 50% of the total agreed price (low season)
- In the event of early departure or late arrival: 100% of the agreed daily price (per unused day)
- For no-shows: 100% of the total agreed price
Well-trained dogs are welcome following prior registration, except in the dining rooms and in the wellness area. If you don't want to leave your dog, you are welcome to have your dinner at the bar. We will charge €10.00 per day for additional cleaning (without food). Please understand that the owner will be liable for potential damage.